terms and conditions

ESTIMATES & PROJECT PROPOSALS

Proposals are an approximation and are not guaranteed. The proposal is based on information provided by the client regarding project requirements. Actual costs may change once all project elements are finalized or negotiated. Prior to any changes of cost, the client will be notified. Estimate valid for 30 days.

ORDER DEPOSIT & INVOICING

An invoice will be sent via email once the client approves the proposal and contract. We request 50% down to proceed with any design or order process. This confirms your spot in our production schedule as well as ensures commitment to your project. Credit card, cash, or check payments are accepted. (Credit card may be applied online or in-store.)

Once the deposit is received, we can proceed with your order. Delay in deposit may push back the project and production process. We will not send any artwork or proofs to the client before the deposit is received.

We allow one exception - The client may make a non-refundable deposit towards design services only before production as an installment plan. Deposit for estimated design service is due at time of order with second deposit due at time of production. All remaining balances are due at order completion. Terms are available for corporate or non-profit organizations.